Compass Group employee engagement: the big byte

The national switch to a Microsoft-based IT system was a significant investment by Compass UK. A detailed strategy was developed and a phased approach agreed for the transition. Communication played a key role: employees needed to plan for the switch, adopt new systems and embrace new ways of working.

We developed an employee brand campaign around the common theme of food service. Called ‘The Big Byte’, it communicated IT change across a range of applications. As well as awareness building, early adopters and champions were harnessed, drop-in centres and hubs put in place, and a range of supporting materials and videos were created. The overall migration went smoothly, with minimal disruption to day-to-day operations, and smarter ways of working have now been adopted across the business.